Many people approach negotiation as a stressful fight. They view it as competing over a limited resource and often see the relationship and substance in conflict – they either need to concede the relationship to preserve substance or claim substance at the expense of the relationship. In this brief presentation, we will showcase a different approach to negotiation based on authentic dialogue, trust and creative solutions that meet all parties’ interests while, at the same time, maintaining strong working relationships.
- Advanced communication skills for negotiation
- How to uncover your counterpart’s underlying needs
- How to effectively reframe the negotiation for optimal solutions
About the Presenter:
Learn from industry expert Raphael Lapin.Meet the Presenter