Exit Planning Institute

CEPA Exam Proctoring:
Honorlock Tutorial and Troubleshooting Videos

The CEPA exam is administered virtually with the live online proctor, Honorlock. This page includes a variety of instructional and troubleshooting videos to help you navigate the platform and have a successful exam experience. 

Navigate to: Creating Your Account | Platform Prep | Starting Exam | Device Permission Issues | Chrome Issues

Creating Your Account

This video will cover how to create an account with Honorlock and what to do if you experience any issue's when doing so.

Link to platform.

Timestamps:

  • 00:00 - Reviewing required fields to create account
  • 01:15 - Email registration
  • 02:11 - What if course isn't showing after registration?
  • 03:04 - What if registration email isn't received?

Platform Prep: Adding Extension

This video will cover the guided tour available for Honorlock, how the platform works, and what to expect during your exam.

Link to prep page.

Timestamps:

  • 00:00 - Platform overview
  • 00:30 - System requirements 
  • 01:38 - Extension requirements
  • 03:40 - Authentication steps

Starting Your Exam

This video will cover how to navigate the Honorlock platform, and officially launch your CEPA exam.

Timestamps:

  • 00:00 - Starting your exam attempt
  • 00:37 - Adding extension (if you haven't already)
  • 02:23 - Beginning authentication
  • 06:15 - Options inside the exam

Troubleshooting: Issues With Device Permissions

This video will cover what to do if you experience an error such as an inactive extension, out of date browser, or trouble sharing your mic/camera/screen.

Timestamps:

  • 00:00 - Seeing "Extension Required" after already downloading
  • 01:47 - Browser/operating system out of date
  • 02:50 - Issues with webcam, audio, screen authentication

Troubleshooting: Chrome Blocked on Your Device

This video will cover what to do if your work device has certain restrictions for Google Chrome, offering potential workarounds.

Timestamps:

  • 00:00 - Utilizing Honorlock on a work device
  • 00:43 - Creating separate Chrome profile