MICHELLE SMITH
- Named a Top 100 QuickBooks ProAdvisor in 2024 by Insightful Accountant
- Selected to the Intuit Accountant Advisory Council, 2019–2021 — one of 15 accountants chosen nationwide per year
- Developed a client engagement model at Fourlane that more than doubled close rates, project values, consultant engagement, and client satisfaction
- Equity partner at Christopher Wm. Mahler CPA, managing a bookkeeping and advisory department.
- Built and maintains the quality control standard and operating systems for a nationwide remote accounting firm
- Speaks at conferences, chambers, SBDC events, and workshops on business-related topics.
- Developed and delivered training programs at Intuit, including Accounting 101 and the Backoffice Clean-Up Process
- Established AI governance and usage policy for firm-wide client work
Michelle Smith is an advisory-focused accounting leader with nearly 20 years of experience helping small business owners build clarity, structure, and value in their companies. As Chief Operating Officer of Enlightened Order Accounting & Consulting, a fully remote accounting and advisory firm serving small businesses nationwide, she leads firm operations end-to-end and is the partner most prospective clients meet first.
A Certified Exit Planning Advisor, Michelle specializes in helping owners understand what their business is actually worth and what it would take to make it transferable. She conducts the firm's Financial Clarity Assessment and delivers business coaching through the Financial Clarity System™, working directly with owners on exit planning, hiring decisions, tech-stack selection, and building financial processes that run without them. She stays personally involved in select Fractional Controller and Fractional CFO engagements where the work calls for senior leadership.
Michelle's career spans public accounting, national firm leadership, and technology. She previously served as Director of Financial Operations at Supporting Strategies, Senior Consulting Manager at Fourlane, and QuickBooks LIVE Lead at Intuit, and was an equity partner at a CPA firm where she managed the bookkeeping department. She was named a Top 100 QuickBooks ProAdvisor in 2024 by Insightful Accountant and served on the Intuit Accountant Advisory Council from 2019 to 2021, one of 15 accountants selected nationwide each year.
She is currently pursuing the Certified Management Accountant designation and holds a Professional Bookkeeper Certificate from Universal Accounting along with Bachelor of Arts degrees from the University of Michigan / Oakland University.
Michelle can speak nationally at conferences, chambers, SBDC events, and workshops on hiring math, building processes that run without the owner, and choosing the right tech stack. She is based in Knoxville, Tennessee and works with clients nationwide.
, associated_contact_record_id=219192799577, cepa_certificate_url=https://exit-planning-institute.org/hubfs/5_Account%20Management/CEPA%20Certificates/CEPA%20MAY%202026/12297_Smith_CEPA-Certificate-2026-May.pdf, pending_profile_information=, url_slug_2=michelle-smith, impersonate_user_url=https://exit-planning-institute.org/member-detail/michelle-smith?impersonation=true, full_name=Michelle Smith, cepa_connect_self_select_badge=[Team Builder, Public Speaker, Collaborator, Business Owner, Referral Builder, Resource Sharer], phone=+1 865-896-8716, cepa_connect_public_display_email=michelle@enlightenedorder.com, company_name=Enlightened Order, name=Michelle, hs_object_id=56573963880, status=Published, profile_url=[object Object], city=Knoxville, cohortium_member_profile_image=https://6863690.fs1.hubspotusercontent-na1.net/hubfs/6863690/Cohortium/profileImages/2bef81d3e65c1fc3d5c3cff74a1a0429.jpg, hs_object_source_detail_1=Find a CEPA May 2026, profile_description=- Named a Top 100 QuickBooks ProAdvisor in 2024 by Insightful Accountant
- Selected to the Intuit Accountant Advisory Council, 2019–2021 — one of 15 accountants chosen nationwide per year
- Developed a client engagement model at Fourlane that more than doubled close rates, project values, consultant engagement, and client satisfaction
- Equity partner at Christopher Wm. Mahler CPA, managing a bookkeeping and advisory department.
- Built and maintains the quality control standard and operating systems for a nationwide remote accounting firm
- Speaks at conferences, chambers, SBDC events, and workshops on business-related topics.
- Developed and delivered training programs at Intuit, including Accounting 101 and the Backoffice Clean-Up Process
- Established AI governance and usage policy for firm-wide client work
Michelle Smith is an advisory-focused accounting leader with nearly 20 years of experience helping small business owners build clarity, structure, and value in their companies. As Chief Operating Officer of Enlightened Order Accounting & Consulting, a fully remote accounting and advisory firm serving small businesses nationwide, she leads firm operations end-to-end and is the partner most prospective clients meet first.
A Certified Exit Planning Advisor, Michelle specializes in helping owners understand what their business is actually worth and what it would take to make it transferable. She conducts the firm's Financial Clarity Assessment and delivers business coaching through the Financial Clarity System™, working directly with owners on exit planning, hiring decisions, tech-stack selection, and building financial processes that run without them. She stays personally involved in select Fractional Controller and Fractional CFO engagements where the work calls for senior leadership.
Michelle's career spans public accounting, national firm leadership, and technology. She previously served as Director of Financial Operations at Supporting Strategies, Senior Consulting Manager at Fourlane, and QuickBooks LIVE Lead at Intuit, and was an equity partner at a CPA firm where she managed the bookkeeping department. She was named a Top 100 QuickBooks ProAdvisor in 2024 by Insightful Accountant and served on the Intuit Accountant Advisory Council from 2019 to 2021, one of 15 accountants selected nationwide each year.
She is currently pursuing the Certified Management Accountant designation and holds a Professional Bookkeeper Certificate from Universal Accounting along with Bachelor of Arts degrees from the University of Michigan / Oakland University.
Michelle can speak nationally at conferences, chambers, SBDC events, and workshops on hiring math, building processes that run without the owner, and choosing the right tech stack. She is based in Knoxville, Tennessee and works with clients nationwide.
, linked_in=https://www.linkedin.com/in/michelle-smith-88702125/, associated_resources=0, hs_object_source=AUTOMATION_PLATFORM, postal_code=37922, username=michelleenlightenedorder}- Advisor Type: CPA / Accountant
- Website:
https://www.enlightenedorder.com - Phone: +1 865-896-8716
- City: Knoxville
- State: Tennessee
- Postal Code: 37922
- Country: United States
- Designations:
- Markets Served: US Nationwide
- Company Name: Enlightened Order
- LinkedIn:
https://www.linkedin.com/in/michelle-smith-88702125/
MICHELLE SMITH

120-Day CEPA Playbook: Download the Playbook

2022 Colorado State of Owner Readiness Quick Look Brochure

2022 Colorado State of Owner Readiness Report

2023 National State of Owner Readiness Report
.png)
2024 Webinar Series

2025 Webinar Series
.png)
2026 Webinar Series

5-4-3-2-1 Whitepaper

5-4-3-2-1 Whitepaper

A Look Inside The Unique World of Value Creation Whitepaper

A Look Into Pressure Solutions Inc.: An Exit Planning Case Study

Access My Courses

Best-In-Class Whitepaper

Beyond CEPA Roadmap

Business Attractiveness Scorecard

Case Study: A Framework To Build Value In Your Business

Case Study: CEPA and CPAs

Case Study: CEPA and EOS

Case Study: CEPA and M&A

Case Study: How to Strategically Build Transferrable Value

Case Study: How To Utilize Your CEPA Credentials In A National Wealth Management Firm

Case Study: Human Capital, The Exit Planning Institute

Case Study: The Value of Transitioning a Business to its Employees

Case Study: The Value of Transitioning a Business to its Employees

Case Study: Value Acceleration

CEPA Development Scorecard

CEPA: 2024 APR | Online

CEPA: 2024 AUG | Online

CEPA: 2024 FEB | Online

CEPA: 2024 JAN | Online

CEPA: 2024 JUL | Online

CEPA: 2024 JUN | Online

CEPA: 2024 MAR | Online

CEPA: 2024 MAY | Online

CEPA: 2024 OCT | Online

CEPA: 2024 SEP | Online

Chapter Logos

Confidential Estate Planning Form

Decentralizing the Business Owner

Decentralizing the Business Owner

Email Marketing Templates

EPI Chapter President Circle Meeting Notes

Exit as a Business Strategy: A Collection of Case Studies from Advisors and Owners

First Steps

Five Stages of Value Maturity Infographic

Five Stages of Value Maturity Infographic

From Successful to Significant

From Successful to Significant Whitepaper

Infographic: Beyond CEPA Path

Infographic: Decentralizing the Business Owner

Infographic: Five Stages of Value Maturity

Infographic: The 5 D's

Infographic: Who Has a Seat at the Table

Issue One: The Annual Exit Magazine

Know Your Gaps

Phase 1 Stage 1: The Value Maturity Index - Identifying Value

Sample Personal Contingency Plan

The Impact of Unplanned Consequences on Business Value Whitepaper

The Value Acceleration Methodology
.png)


